AWAY retreats

Effective Date: January 2023

1. Introduction

Welcome to Away Retreats. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you submit your email address or other personal details to us.

2. Information We Collect

When you sign up for our newsletters, events, or promotions, we may collect the following information:

-Email Address: To communicate with you and send you updates about our retreats, events, and special offers.

-Name: To personalize our communications.

-Phone number: To communicate through SMS messaging.

3. How We Use Your Information

We use the information we collect for the following purposes:

-To Send Newsletters and Updates: We will use your email address to send you newsletters, updates, and promotional materials related to our retreats and events.

- To Improve Our Services: We may use your feedback and interaction with our emails to enhance our services and tailor our offerings to better suit your interests.

- To Comply with Legal Obligations: We may use your information as required by applicable laws and regulations.

4. Data Security

We are committed to ensuring the security of your personal information. We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.

5. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our website, conducting our business, or servicing you, provided that these parties agree to keep your information confidential.

6. Your Rights

You have the right to:

- Unsubscribe: You can unsubscribe from our emails at any time by clicking the “unsubscribe” link at the bottom of any of our emails.

- Access and Correct: You can request access to the personal information we hold about you and request corrections if necessary.

- Delete: You can request that we delete your personal information from our records, subject to certain legal requirements.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of any significant changes by email or through our website.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

- Email: info@awayretreats.com

- Mailing Address: 130 River Ridge Lane, Salida CO 81201

Thank you for trusting Away Retreats with your personal information.

Deposits are refundable for 7 days. 

If cancellation occurs more than 120 days prior to the retreat start date, you will receive a 50% refund, less the deposit. 

Cancel 90-119 days prior to retreat start date and receive a 25% refund, less the deposit.

Cancel 60-89 days prior to retreat start date and receive a 10% refund, less the deposit.

Unfortunately, we cannot offer refunds for cancellations that occur 59 or fewer days before the retreat start date. 

However, we CAN apply deposits made toward a future AWAY retreat! 

We require you purchase travel insurance to attend a retreat.

All retreat participants must sign and complete all electronic forms requested by AWAY retreats at least one week prior to the retreat start date. This includes another liability waiver & release, current health information, media release and any other necessary forms. 

If a participant does not complete these documents, they will be unable to attend the retreat and are not entitled to a refund.

1. Retreat Participation

I acknowledge that I am voluntarily participating in a group retreat experience that may include physical activity, travel, and communal settings. I am responsible for assessing my personal health, fitness, and readiness to participate.

2. Payments, Cancellation & Refund Policy

Deposits are refundable for 7 days. 

If cancellation occurs more than 120 days prior to the retreat start date, you will receive a 50% refund, less the deposit. 

Cancel 90-119 days prior to retreat start date and receive a 25% refund, less the deposit.

Cancel 60-89 days prior to retreat start date and receive a 10% refund, less the deposit.

Unfortunately, we cannot offer refunds for cancellations that occur 59 or fewer days before the retreat start date. 

However, we CAN apply any amount paid toward a future AWAY retreat! 

We require that you purchase travel insurance.

3. Travel & Insurance

I am solely responsible for arranging my travel to and from the retreat location. I am required to have travel insurance that includes coverage for cancellation, health emergencies, and personal belongings.

4. Medical & Health Waiver

I agree to disclose any relevant medical conditions and understand that AWAY Retreats is not liable for any illness, injury, or emergency that may occur. I acknowledge that I may be required to complete a Health Questionnaire.

5. Liability Waiver

AWAY Retreats, its team, and partners are not liable for any injury, loss, accident, or delay that occurs during my retreat experience. By registering, I assume all risk and responsibility.

6. Code of Conduct

We are committed to maintaining a supportive, respectful, and inclusive retreat environment. We reserve the right to remove participants whose behavior is disruptive, unsafe, or negatively impacts the group experience, without refund. Participants will cover the costs of additional transportation, meals, accommodation and staff expenses required for them to exit the retreat safely.

7. Intellectual Property

All materials shared during the retreat are the intellectual property of AWAY Retreats. They may not be copied or redistributed for resale.

8. Acknowledgement

By completing my  booking, I confirm that I have read and agree to all terms outlined above.